Commercial Overhead Door Repair in Vancouver
We repair sectional overhead doors on shops, warehouses, service bays and industrial units, from a single broken cable to a door a forklift has pushed off its track.
Downtown Vancouver skyline with the North Shore mountains, Vancouver
Commercial overhead door repair in Vancouver covers broken springs and cables, bent sections and track, worn rollers and hinges, torn weather seals, and doors knocked off track by a truck or forklift. Most spring, cable and roller repairs take a few hours. Replacing sections or track takes longer. We can schedule the work early or late so a loading or service bay is out of use for as little time as possible.
- A door with a broken spring or frayed cable can drop, so keep people and vehicles clear
- Bent sections and track can usually be replaced without a new door
- High-cycle springs last longer on bays that open many times a day
- Most spring, cable and roller repairs take a few hours
- Photos and the door size make the first visit far more useful
Problems we see on busy bay doors
Sectional doors on commercial buildings work much harder than anything on a house. A shipping door can cycle many times in a single shift, and that shows up in a few predictable ways.
- A truck or forklift clips the door and it won't close
- The door is stuck half open after a spring or cable lets go
- A bent bottom section scrapes the floor on every cycle
- Rollers and hinges grind on a door that runs all day
- The door drops fast or won't stay up, a sign the balance is gone
- A torn weather seal lets rain and wind into the building
If the door is stuck part way, leave it where it is. Don't try to force it down with the operator or by hand, because a door with a failed spring is carrying far more weight than it looks.
How the repair is done
We start by securing the door and checking the springs, cables, drums and track before anything moves. On impact damage we look at which sections are bent, whether the track and brackets are still straight, and whether the operator was strained when the door jammed.
Worn rollers and hinges are swapped as a set on high-cycle doors, since one tired roller usually means the rest are close. Springs are wound to match the door's weight, and on a busy bay we may suggest high-cycle springs so the next break is further away. Once the door is back together we test the balance and the safety reversal before handing it back.
If several sections and the track are badly damaged, we tell you when a new door would cost less than the repair.
What affects cost and timing
Prices aren't listed on this site, because no two commercial doors are the same. These are the things a quote depends on.
- Door size and weight, which set the spring and cable size
- Whether it's one part or several sections plus track
- Whether parts are on hand or need ordering
- The operator, if it was damaged along with the door
- When the work has to happen to keep the bay running
Most spring, cable and roller jobs take a few hours. Section or track replacement takes longer, and we'll give you the expected downtime before we start.
What we clean
- Roll-up doorsWe repair rolling steel doors and roll-up shutters on storefronts, warehouses, storage units and service counters: slats, guides, bottom bars, spring tension, locks and the motors that run them.
- Parkade doorsWe repair the overhead doors and gates at strata and commercial parkade entrances: the door, its operator, safety edges and photo eyes, and the receiver that the fobs and remotes talk to
- OperatorsWe repair and install the motors that run commercial overhead doors: trolley, jackshaft and hoist operators, wall controls, photo eyes and safety edges
- MaintenanceWe service commercial overhead, roll-up and parkade doors on a schedule: lubrication, spring and cable checks, balance and safety tests, and small repairs before they stop the door
Questions we get
Can a door hit by a truck or forklift be repaired?
Usually. Bent sections, track and brackets can often be replaced without a new door. If several sections or the track are badly damaged, a new door can cost less than the repair, and we'll say so.
Can we keep using the door with a broken spring?
No. A door with a broken spring or frayed cable can drop without warning. Leave it secured, and keep people and vehicles out from under it until it's repaired.
Do you work on high-cycle doors?
Yes. Doors that open many times a day wear springs, rollers and hinges faster. High-cycle springs last longer on busy bays and are worth asking about when a spring breaks.
Can repairs happen outside business hours?
Often. We work Monday to Saturday, 7am to 7pm, and can book early or late in that window so a loading door is down for as little time as possible.
What should we have ready when we call?
The door size, its rough age, whether it's sectional or roll-up, the operator brand if it has one, and photos of the damage.
Why does our bay door let in rain at the bottom?
Usually the bottom seal is torn or a bent bottom section has opened a gap at the floor. Replacing the seal, or straightening or replacing the section, closes it up.
Overhead doors by city
Advice
- What a fall service visit should cover on commercial and parkade doorsA plain checklist for property managers and strata councils in Vancouver: what a fall door service should test, adjust and write up before the cold and wet months.
- Why overhead door springs and cables fail in the first cold snapsCold mornings finish off springs and cables that were already worn. Here is why it happens on busy commercial doors in Surrey, and what to do when one breaks.
- What to do when the parkade door is stuck open or keeps reversingA step-by-step guide for Burnaby strata councils and property managers when the parkade door won't close, reverses on its own, or leaves the building unsecured.
- Keeping roll-up doors and shutters working through a wet, salty winterDamp air, wind off the water and a high water table are hard on rolling steel doors in Richmond. What to clean, check and fix before the worst of the winter.
Get a bay door back in service
Send the door size, a few photos and a time that suits your shipping schedule. We'll tell you what the repair likely involves before we book.
We'll call you back.