Mon–Sat, 7am–7pm
Vancouver Overhead Door
Rocky Point Park on Burrard Inlet, Port Moody

Port Moody Commercial Door Operator Repair and Installation

Many Port Moody strata complexes still run the door operators they were built with. We repair and replace trolley, jackshaft and hoist operators, controls and safety devices.

Rocky Point Park on Burrard Inlet, Port Moody

Short answer

Commercial door operator service in Port Moody includes repairing and installing trolley, jackshaft and hoist operators, wall controls, photo eyes and safety edges. Many 1990s strata complexes on Heritage Mountain and Heritage Woods still have original operators with parts getting hard to find, and the strata usually controls opener changes. Most repairs take a few hours, and a new install about a day.

  • Original 1990s operators are common, and parts for them are scarce
  • The strata usually decides operator changes in townhouse complexes
  • Steep lots and sloped floors make operators work harder
  • Most commercial operators need a dedicated electrical circuit

Replacing original 1990s operators

Strata complexes on Heritage Mountain and Heritage Woods went up in the 1990s, and many are still running the operators they started with. Those units can keep going for a long time, but when a board or motor fails the parts are often no longer made.

In most of these complexes the strata controls opener changes, so replacing operators one at a time as they fail leaves a mix of models. We can quote the council for a planned replacement across the complex, sized for each door and how often it cycles.

Hold-to-run, humming and overheating

If a door only closes while someone holds the button, the operator has lost the signal from its safety devices, often misaligned photo eyes or a failed safety edge, and fallen back to hold-to-run. We realign or replace them.

An operator that hums without moving the door, or overheats on a busy parkade door, may be failing or may be fighting a door that is out of balance. Damp air here wears rollers and hinges, and a stiff door makes the operator strain. We check the door first.

Operator types and installs

A trolley operator mounts overhead. A jackshaft operator mounts beside the door on the shaft, which suits low ceilings or parkades where the space above is taken. Hoist operators suit larger industrial doors.

Adding an operator to a manual door usually works if the door is balanced and in good condition. Most commercial operators need their own circuit, which we check when quoting. We install in Port Moody, Coquitlam, Port Coquitlam, Surrey and New Westminster.

What we see in Port Moody

Heritage Mountain · Heritage Woods · College Park · Glenayre · Moody Centre · Ioco

  1. Many 1990s complexes on Heritage Mountain and Heritage Woods still have original operators
  2. Strata councils control opener changes in many townhouse complexes
  3. Steep lots on Heritage Mountain mean sloped floors that make doors harder to run
  4. Damp air and heavy rain wear rollers and hinges, adding load on the operator

Questions we get

Our operator is from the 1990s and the motor failed. Can it be repaired?

Sometimes, if parts can still be found. For many older units they can't, so we quote a replacement sized for the door.

Why does the door only run while the button is held?

The operator has lost the signal from its safety devices, usually misaligned photo eyes or a failed safety edge.

Does the strata have to approve new operators?

In most Port Moody townhouse complexes the strata controls opener changes. We can send the quote to the council.

How long does a commercial operator last?

It depends on how often the door cycles. A busy door wears an operator out faster, and parts for older units get hard to find.

What is a jackshaft operator and would it suit our parkade?

It mounts beside the door on the shaft instead of overhead. It suits low ceilings or parkades where the space above the door is taken.

More in Port Moody

Nearby

Advice

Plan an operator repair in Port Moody

Send the operator brand, the door and the symptoms, or call. We'll quote for the manager or council.

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